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199

September 20th, 2023 12:09

XPS 13 9305, horizontal gray lines on screen

XPS 13 9305

XPS 13 9305

<Moved out of Inspiron Laptops and into XPS Laptops. DELL-Admin>

There are these gray lines that are appearing on my laptop screen. They just appeared while I was using it and didn't go away. They are blocking 3/4ths of the screen and make it difficult to use my laptop. If anyone knows how to fix this problem please tell me.

10 Elder

 • 

30.2K Posts

September 20th, 2023 12:40

Run a screen diagnostic - hold the D key through powerup.  If the same fault shows on the test screens, the display assembly will need to be replaced.

If it does not, you may have a driver or GPU issue.

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