4 Posts
0
1098
March 23rd, 2022 11:00
XPS 13 9343 Hard Disk not installed
Hi all,
i have won december 2019 this old XPS 13 in my company. Every year there is a lottery for employees to win outdated and no longer used hardware. It runs fine all the time, i used it for my daughter as first PC for her school. But now it says only no bootable devices found and the ePSA says 2000:0155. First i thought it is a problem with nvme ssd and ordered another and installed it. When Windows installation process found the drive and installed all data on it, but every time i boot the XPS it says only no bootable devices found. Seems to be not an issue with the ssd itself.
What can i do else? I know it is very very old and the support ends in 2018, but maybe know someone a trick to get the XPS back to working. Following 2 photos from the ePSA.
Kind regards
Stefan
ejn63
12 Elder
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31K Posts
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153.7K Points
1
March 23rd, 2022 11:00
This system is SATA-only. A successor model (the 9350) was the first one to support NVMe drives.
Return the NVMe drive and purchase an M.2 SATA drive.
sbiermann
4 Posts
0
March 23rd, 2022 12:00
Oh... ok i have ordered a SATA device, it should arrive on friday.
sbiermann
4 Posts
0
March 27th, 2022 11:00
Ok, it works now with a new SATA device.
Markcoop2021
1 Message
0
August 2nd, 2023 15:00
Please put me out of my misery and tell me the exact drive you bought please? Thanks
sbiermann
4 Posts
0
August 4th, 2023 10:00
It was a WD Blue SATA SSD M.2 2280 500GB from amazon, here is a link to it https://amzn.to/47kZALG