* Was this XPS 13-9370 purchased new directly from Dell? * Click my name and private message me the XPS 13-9370 service tag number * Disconnect every cable from the XPS 13-9370 except the AC power adapter and cable * Click Start- Turn Off Computer- Turn Off * Turn it back on
* Once back into Windows 10, is BT (bluetooth) currently on or off? Switch it to other. What happens?
DELL-Chris M
Community Manager
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56.9K Posts
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March 25th, 2019 11:00
* Was this XPS 13-9370 purchased new directly from Dell?
* Click my name and private message me the XPS 13-9370 service tag number
* Disconnect every cable from the XPS 13-9370 except the AC power adapter and cable
* Click Start- Turn Off Computer- Turn Off
* Turn it back on
* Once back into Windows 10, is BT (bluetooth) currently on or off? Switch it to other. What happens?