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August 26th, 2021 05:00

XPS 15 9560 - Consistent Blue Screen

When connecting an external monitor through a Display Adapter (purchased from Dell) using the one USB C port I continually get a Blue Screen.  Is there a possibility that the port itself is bad? 

This began to happen AFTER a windows 10 update.  I have attempted to roll back, verify all drivers, verify no ! in device manager, run support assistant pre-boot... 

I need help in troubleshooting this error.  Please tell me how to find the event logs that are causing the blue screen so that I can resolve the issue.

 

XPS 15 9560 Intel i7-7700HQ CPU @ 2.80Ghz 2.80Ghz 32gb RAM 64 bit operating system Intel HD Graphics 630 NVIDIA GeForce GTX 1050

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