XPS 15 9570, shuts down randomly

Question

Hello,I've just bought a new dell xps 15 9570, i have a big problem because I cant work with it, it shuts down for no reason randomly. After 1 ore 2 hours it shuts down(no messages), laptop and graphic card are not overheated. Pls can anyone help?

Dell-SreejithR · Answer

Thank you for your message. I have replied to your private message & requested for some details. Please share the same.

XPS

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