XPS 15 9570 without the NVIDIA GPU

Question

My XPS 15 9570 i5 doesn't have an NVIDIA GPU and just has the Intel one. I talked to dell support that despite the general specs of the XPS 15 9570, my model does not have the secondary GPU and they said that it is not a faulty piece; it's apparently supposed to be this way.

I got it in 2018, and nowhere on the internet can I find the same model from the same year that was manufactured without the NVIDIA GPU. I checked my original specs from the dell website but I couldn't understand it, although the current ones only mention the Intel graphic card.

Any thoughts on what I should do?

ejn63 · Answer

The nVidia GPU was indeed an option -- it was not standard on all models. The base model was Intel-only; higher-line models had a dual GPU configuration.

Check the "Specifications" document for details.

https://www.dell.com/support/home/en-us/product-support/product/xps-15-9570-laptop/docs

For your specific model, go to dell.com/support and look up the as-shipped configuration using the service tag.

You can also see that the boards with integrated video are out there.

https://www.parts-people.com/index.php?action=item&id=29978

XPS

XPS 15 9570 without the NVIDIA GPU

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