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August 11th, 2025 10:32
XPS 16 camera issues
I am unable to access the camera on my Dell XPS 16 laptop. Whenever I try to use it, I receive the following error message:
"We can't find your camera. Error code: 0xA00F4244 <NoCamerasAreAttached>."
I have already followed all the troubleshooting steps mentioned in Dell’s support article here: https://www.dell.com/support/contents/en-uk/article/product-support/self-support-knowledgebase/monitor-screen-video/webcams, but there has been no improvement.
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GauravSyst
2 Intern
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273 Posts
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August 11th, 2025 12:07
Well ensuring the camera is properly connected and enabled in Device Manager. and try Update or Reinstall the Camera Driver (you can update the drive manually or you can try a driver update utility tool like Advanced Driver Updater) also check for windows update as well.
DELL-Chris M
Community Manager
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56.9K Posts
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August 11th, 2025 14:16
Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private XPS Service Tag with them. Once verified, they will troubleshoot with you.
Read through the Dell article to see if helps =
Dell Laptop Camera Not Working in Teams, Zoom, and Windows Camera Application
The article mentions reinstalling "Intel 2D Imaging/MCU/Visual Sensing Controller Driver for Camera".