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May 9th, 2026 17:54
xps 16 touch pad sensitivity/ Window Dragging issue
Hi there everybody I'm using speech to text I have neuropathy and my left side is paralyzed so please excuse the lack of punctuation and paragraphs. I own our 2025XPS system with the fully updated Windows 11 Home. I've noticed a very high sensitivity with the touch pad I have even said it to low sensitivity And still as I moved my finger from left to right it clicks Buttons randomly and frustrates the heck out of me. I followed mini videos on how to try to fix it but they were very uninformative.
The second issue I have is my touch pad drags my Firefox browser All the time and I've followed many tutorials on how to fix that I've used about config tutorials and set mini settings differently and none of them worked All I want is my Firefox browser to stay maximum size and not to be dragged BY my touch pad If anyone can help me with this that would be great.
My XPS2025 is only 5 days old It's still brand new I wanna get it in great work and shape These two issues is all I have left Thanks in advance For any help I receive.
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DELL-Daniel V
Community Manager
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324 Posts
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1.3K Points
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May 9th, 2026 21:14
Have you already adjusted the Windows settings for the touchpad?
I'd also try disabling the enhance pointer precision see if there is any change. You may also need to adjust your double click response speed to avoid the touchpad from clicking and dragging too frequently:
I wouldn't expect for there to be a hardware issue, but one thing to try to rule it out would be to test the touchpad in the BIOS:
Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. You can also ask the agent for assistance with remoting in and performing updates for you. They may even see the issue you are experiencing and can try to provide some additional steps.
anne_droid
5 Journeyman
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May 10th, 2026 10:54
Hi
In addition to the excellent response above...
Perhaps try another browser, like DuckDuckGo or Brave ....
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To stop Firefox being dragged or resized by the touchpad, the first thing to check is whether you’re accidentally using a Firefox touch gesture or your operating system’s window-drag/snap behavior. Firefox support notes that pinch gestures on a touchpad can trigger zoom, and older Firefox guidance suggests disabling pinch-zoom gestures in
about:configby settingbrowser.gesture.pinch.inandbrowser.gesture.pinch.outtofalse.What to change
In Firefox, type
about:configin the address bar.Search for
browser.gesture.pinch.inandbrowser.gesture.pinch.out.Set both to
falseif they exist. That helps prevent touchpad pinch actions from changing the page view.If the window itself is moving or resizing when you drag near the top edge, that is usually an operating-system feature rather than Firefox. On Windows, disabling Snap-related behavior can stop that window movement.
Keeping it maximized
If you want Firefox to stay maximized, use the window’s maximize button once and then close Firefox while it is maximized. Firefox can remember the last window size and position across restarts. If it still reopens differently, the issue is more likely the OS or a session restore setting than the browser itself.
Likely cause
From your description, the most likely issue is either accidental touchpad gestures or the system grabbing the window edge/title area and moving/resizing it. Firefox can be made less sensitive to pinch zoom, but true window dragging is usually controlled by the desktop environment, not Firefox.
Maybe DuckDuckGo or Brave will have different gestures and not respond awkwardly like FireFox (I have never used WaterFox, but if I was desperate......)
(edited)