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605
November 19th, 2020 06:00
XPS 7390 2-in-1, fingerprint Goodix reader doesn't work
Hello, I have the issue with my Goodix fingerprint reader. Device is visible in the Device Manager. But when I try to Set Up fingerprint I have "Something went wrong" message. Will appreciate any help here.
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ojandi
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5 Posts
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January 25th, 2021 03:00
Finally I've found the solution! The problem was with Group Policies. You must enable these two before configure Fingerprint Windows Hello. Now I have my fingerprint sensor working like a charm.
DELL-Cares
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November 19th, 2020 06:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.