I ran the installer yesterday(Intel Processor Power Management Utility | Driver Details | Dell US), and though it did say that it was successful I cannot find any evidence of it existing on my system.
There's no entry in Programs and Features, Apps, or Dell Update System Information.
There is also no key/value/data for "Intel Processor Power Management" anywhere in the registry, as indicated in the mup.xml file bundled with the installer:
...
Intel Processor Power Management
8.32
Intel Processor Power Management
Intel Processor Power Management
The log file ("C:\ProgramData\Dell\UpdatePackage\Log\Intel-Processor-Power-Management-Utility_7PP83_WIN64_9.402_A00_01.txt") had a "Vendor Software Section" that was blank, and where I'm suspecting most of the action was taking place (which was quite a bit according to Process Monitor).
Two entries in particular are concerning:
- MUP Spec version is less than 3 or Not a DCH Package.
- Legacy installation is selected. Calling Vendor Installer...
I'm not sure if the "Legacy installation" is the problem, which seems to be triggered by the "version/ DCH" check.
[Thu Oct 14 15:32:54 2021] Update Package Execution Started
[Thu Oct 14 15:32:54 2021] Original command line: Intel-Processor-Power-Management-Utility_7PP83_WIN64_9.402_A00_01.EXE
[Thu Oct 14 15:32:54 2021] DUP Framework EXE Version: 4.8.9.106
[Thu Oct 14 15:32:54 2021] DUP Release: 7PP83A00
[Thu Oct 14 15:32:54 2021] Initializing framework...
[Thu Oct 14 15:32:54 2021] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client
[Thu Oct 14 15:32:54 2021] logo.png
[Thu Oct 14 15:32:57 2021] User Command: attended
[Thu Oct 14 15:32:57 2021] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Thu Oct 14 15:32:57 2021] DUP Vendor Software Version: 9.402
[Thu Oct 14 15:32:57 2021] Local System/Model Compatible with this Package? Yes
[Thu Oct 14 15:32:57 2021] Local System OS Version: 10.0.0.0
[Thu Oct 14 15:32:57 2021] OS Compatible with this Package? Unknown
[Thu Oct 14 15:32:57 2021] Local System OS Language: Unknown
[Thu Oct 14 15:32:57 2021] Language Compatible with this Package? Unknown
[Thu Oct 14 15:32:57 2021] Identified Behavior : attended
[Thu Oct 14 15:32:57 2021] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\A09EDC~1\miniunz.exe
[Thu Oct 14 15:32:57 2021] Extraction-arguments: -x C:\Users\x\DOWNLO~1\dell\System\INTEL-~1.EXE -o -d c:\PROGRA~3\dell\drivers\A09EDC~1
[Thu Oct 14 15:32:58 2021] Extraction-GetExitCode: 0
[Thu Oct 14 15:32:58 2021] Temporary payload log file name: C:\ProgramData\dell\drivers\a09edc9c-cd2b-4eae-8141-79e65bfc84a8\DUPB9A.tmp
[Thu Oct 14 15:32:58 2021] payloadExe: add_ppm.bat
[Thu Oct 14 15:32:58 2021] payloadArgs:
[Thu Oct 14 15:32:58 2021] payloadDir: C:\ProgramData\dell\drivers\a09edc9c-cd2b-4eae-8141-79e65bfc84a8
[Thu Oct 14 15:32:58 2021] MUP Spec version is less than 3 or Not a DCH Package.
[Thu Oct 14 15:32:58 2021] Legacy installation is selected. Calling Vendor Installer...
[Thu Oct 14 15:32:59 2021] Appending Vendor Software Log.
[Thu Oct 14 15:32:59 2021]
--- Start of Vendor Software Log --- [Thu Oct 14 15:32:59 2021]
--- End of Vendor Software Log --- [Thu Oct 14 15:32:59 2021] Vendor Software Return Code: 0
[Thu Oct 14 15:32:59 2021] logo.png
[Thu Oct 14 15:32:59 2021] Name of Exit Code: SUCCESS
[Thu Oct 14 15:32:59 2021] Exit Code set to: 0 (0x0)
[Thu Oct 14 15:32:59 2021] Result: SUCCESS
[Thu Oct 14 15:33:08 2021] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Intel-Processor-Power-Management-Utility_7PP83_WIN64_9.402_A00_01.txt
[Thu Oct 14 15:33:38 2021] Name of Exit Code: SUCCESS
[Thu Oct 14 15:33:38 2021] Execution terminated at date-time Thu Oct 14 15:33:38 2021
[Thu Oct 14 15:33:38 2021] ###### |
I have also tried looking into PPM-TGL-preview-v9.402.ppkgd with provtool, but couldn't find any usage information for this command.
samus1
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October 15th, 2021 07:00
Also, each successive run of the installer fails with no useful information in the log file as to why (and still with a blank "Vendor Software" section).
U2CAMEB4ME
6 Operator
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6.2K Posts
1
October 15th, 2021 08:00
Welcome to the Dell Community @samus1
Important Information:
For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings.
Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance.
This package only takes effect on AC power and not on battery power.
Best regards,
U2
samus1
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53 Posts
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October 15th, 2021 09:00
Good to know, thanks.
Do I need to reinstall now that I've set my power settings?
I just spent all morning combing through a Process Explorer log of another failed install attempt and couldn't find what files it (tries) to copy. Again, it did install successful yesterday with the manual installer. I've read online that at least one of the files is "intelppm.sys", which is present, and has a creation date of 10/12/2020.
Thanks again.