Unsolved

1 Rookie

 • 

37 Posts

441

September 4th, 2021 03:00

XPS wifi issues

When I bought this XPS 15" 7590, I thought I was buying a machine for pros, but the number of unsolved (in over 2 years) issues makes this machine unusable even for a 10-yo child.

In the flat where I am now, among five PCs I am the only one who cannot use internet. This laptop with an updated Win 10 Pro (and all the drivers, support tools up-to-date) disconnects very very, too often. Have a look at the pictures: the driver is flawed.

The driver keeps disconnecting from the network. This behaviour does not always take place, but with many home network I am simply not able to work on-line. Even writing this message took minutes, see the screenshot with the captcha.

I have tried plenty of solutions, uninstallations, installations, but, with many other problems of this overexpensive laptop (disappearing hard drive, freezing touchpad, continuous blue screens of death), nothing actually works.

Is there any of you users who was able to solve or partially solve this annoying problem? I kindly ask Dell support NOT to answer this post since their solutions are always a complete waste of time.

dell1.pngwlan-rep1.pngwlan-rep2.jpg

 

5 Practitioner

 • 

2.4K Posts

September 4th, 2021 05:00

Killer WIFI Chip ???? 

When it works its the best WIFI card in the world, simply the fastest and no interl cards come close to it, but only when it works. 

I can recommend the same troubleshooting like Trying this and that Driver 

Change this and that power settings, most of which you may have already done.

My personal experience with these Killer Cards has been very Bad.  I am a sys admin, mostly ended up reimaging the machines with Windows 10's stock image.

 

I would say 2 years is very long time in troubleshooting 

Get this card replaced with an Intel Card for better stability 

Top