UNSOLVED

adamsutton79

updated

6 years ago

0

625

December 1st, 2020 13:00

AW2518HF, display issue

Hello,

Recently, my alienware monitor has been having an issue where shortly after turning my monitor on, the display turns from fine/ clear as usual to a distorted view which isn't playable on. Haven't had this issue before and have tried multiple options. 

I have run the diagnostics test through the monitor, and there doesn't seem to be any obvious issues at all.

It occurs with both my displayport/hdmi cables when connected to the pc, and through hdmi cable when connected to my xbox one.

I am connecting the Alienware monitor to my graphics card - the NVIDIA RTX 2070.

I would appreciate any help.

-Adam

@DELL-Chris H @DELL-Cares monitor.jpg