UNSOLVED

Gamer41

updated

6 years ago

G

Gamer41

1 Message

0

222

February 24th, 2021 05:00

Help

02C712B3-039C-48BA-AE33-AD5EC9CB36F2.jpeg

What’s wrong with my laptop? It started doing this everytime i play..i tried everything uninstall and install drivers,factory reset.

  • ejn63

    12 Elder

    •

    31649 Posts

    •

    155686 Points

    173

    0

    Posted February 24th, 2021 05:00

    Start with the screen diagnostics.  Hold the D key through powerup.  Do the test screens show the same fault?

     

  • crimsom

    9 Technologist

    •

    6114 Posts

    168

    0

    Posted February 24th, 2021 06:00

    Hi @Gamer41  what system do you have and what type of Dell warranty do you have?

    Image shows GPU has failed. If a recent purchase (inside the first 30 days from Dell invoice date), you get new replacement. If outside the first 30 days, you get repair.


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]