UNSOLVED

UsedtoBADellFan

updated

6 years ago

0

154

September 11th, 2020 09:00

Return Authorization Needed


Multiple cores overheating past max temp allowed.
I need a return authorization number ASAP PLEASE
I requested this September 8th, no response. I was on hold with customer returns for 50 mins after being told a 15 min wait, no one took my call. Every time I fill out the chat information I wait and then I am told "not available"! I am EXTREMELY disappointed in Dell at this time. SEND THE RETURN AUTHORIZATION IMMEDIATELY. If you can't support your long term customers within 30 days of purchase, you cannot hold us to a return within that period. I have been a Dell customer for over 20 years. I am considering a Mac at this point.