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khaasimir

updated

8 years ago

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khaasimir

11 Posts

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2456

April 30th, 2018 04:00

E6430 restart issue

Hi everyone,

My laptop always hangs on dell logo when restarting : the os (win 10) closes properly, the system shut down fine but always fails to boot properly (stuck on dell logo)...I need to turn it off then on to get the system started  (by pressing the power button twice). The system runs smoothly  (it passed all the dell supportassist tests) and fresh starts are always fine too (the system freezes only after restarting). As far as I remember, I have this issue since an upgrade from hdd to ssd (I do not remember if I encountered this problem before the hardrive change)

Do you have any idea of what is wrong and how to fix it ?

Thanks 

MTN

 

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