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JA
Joseph Asuquo
22 Posts
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103317
March 31st, 2012 15:00
error message
Hi,
I own a Dell studio with srs premium sound, i3, windows 7. I was runnind hard ware diagnostics, got this error code 2000 - 0146 during the hard drive test.
This started when dell support software could not perform a pc check up instead referred me to running a diagnostic.
What does itt mean, is the hard drive bad ?. my pc still functions well.
Thanks, need your help??????
1972
0
Posted April 1st, 2012 06:00
Hi,
Thanks for the answer. so what should i do. does it has a time frame before it finally pack up.
1972
0
Posted April 1st, 2012 07:00
The drive is on borrowed time, so be sure you keep backups. If the system is under warranty, report the error to Dell - they'll replace the drive. If not, you will need any standard, 2.5" 9.5 mm or slimmer SATA notebook drive to replace the faulty one.
1972
0
Posted April 1st, 2012 08:00
Its not to prove someone wrong but I completely agree to ejn63 at the same time but we had instances, after doing a PC restore the error was never shown back.
1972
0
Posted April 1st, 2012 08:00
The Dell diagnostics are OS-independent. The error indicates hardware - not software - is at fault.
1972
0
Posted April 1st, 2012 08:00
Hi itansuq :
2000:0146 need not necessarily be a hard drive problem. It can also be due to OS corrupted files.
Had it been 2000:0142 which then indicates a HDD being bad.
Try running the 32 bit diagnostics and if get any error in the form of 0f00:xxxx then call the technical support if the computer is under warranty then they would do the needful.
In fact a PC restore is what I would suggest instead of getting a HDD replaced.
You can find on how to run the diags here http://dell.to/HJYdTG
1972
0
Posted April 2nd, 2012 09:00
Remove and reinstall the Hard Drive for the error codes:
- 1000-0141
- 2000-0141
- 1000-0142
- 2000-0142
- 1000-0143
- 2000-0143
- 1000-0144
- 2000-0144
- 1000-0145
- 2000-0145
- 1000-0146
- 2000-0146
- 2000-0151
Please see the Service manual for instructions on how to remove and replace the Hard Drive. Be sure to remove and reinstall the cables for the hard drive if you are on a Desktop Computer.
After reinstalling the hard drive re-run the diagnostics if you receive the same error code Contact Us.
Run the Drive Self Test (DST) from the Utility Partition also known as the 32 bit diagnostics to determine if the previous error has been corrected. If the DST from the Utility Partition does not indicate a failure of the drive, we consider the error to have been corrected and the drive does not need to be replaced.- 1000-0146
- 2000-0146
For instructions on how to run the Dell 32 bit diagnostics click here.
Error Code List
If you receive an error during PSA Diagnostics, look below for the associating error code. If the ErrorError Code
Error Message
Link to Possible Fix
PSA 1000-0111
PSA+ 2000-0111(Name of Exception) exception occurred at selector XXh offset XXh.
PSA+ 2000-0112
CPU (x): Processor machine check exception error.
PSA+ 2000-0113
Processor machine check error detected.
PSA 1000-0122
Memory test initialization failure.
PSA 1000-0123
PSA+ 2000-0123Memory integrity test failed.
PSA 1000-0141
PSA+ 2000-0141No drive detected.
PSA 1000-0142
PSA+ 2000-0142Drive Self Test failed. Status byte = XXh.
PSA 1000-0143
PSA+ 2000-0143Drive Smart read command failed.
PSA 1000-0144
PSA+ 2000-0144No support for Drive Self Test.
PSA 1000-0145
PSA+ 2000-0145Timeout waiting for Drive Self Test to complete.
PSA 1000-0146
PSA+ 2000-0146DST Log contains previous error(s).
PSA 1000-0147
PSA+ 2000-0147Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s).
Unit (d): Optical drive BIST – (s).
PSA 1000-0148
PSA+ 2000-0148IDE ERROR: status (x) (s)
PSA+ 2000-0149
No optical drive detected
PSA 1000-0212
PSA+ 2000-0212CMOS failed the pattern test.
PSA 1000-0213
PSA+ 2000-0213The CMOS battery failed
PSA 1000-0214
Failure in DMA %s Port: XXh.
PSA 1000-0221
PSA+ 2000-0221Interval Timer Channel 0 (mode 0) is not generating interrupts
PSA 1000-0222
Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second.
Error Code
Error Message
Link to Possible Fix
PSA 1000-0223
Interval Timer initial clock output level in mode XX is incorrect.
PSA 1000-0224
Interval Timer had wrong time period in mode XX
PSA 1000-0231
PSA+ 2000-0231Failure in Interval Timer in mode XX.
PSA 1000-0232
PSA+ 2000-0232The RTC did not generate periodic ticks.
PSA 1000-0233
PSA+ 2000-0233The RTC 'Seconds' register is not updating.
PSA 1000-0234
PSA+ 2000-0234Timeout waiting for RTC update flag to set.
PSA 1000-0235
PM timer 1 had wrong time period. Expected (d), Actual (d).
PSA 1000-0241
PSA+ 2000-0241Error enabling A20 gate.
PSA 1000-0242
PSA+ 2000-0242No interrupt detected for IRQ XX - (Name of Interrupt).
PSA 1000-0312
Keyboard test timed out waiting for keyboard response.
PSA+ 2000-0313
Error detecting internal touchpad or pointing stick.
PSA 1000-0321
PSA+ 2000-0321Unable to detect LCD.
PSA 1000-0322
PSA+ 2000-0322Error accessing the LCD inverter.
PSA 1000-0326
PSA+ 2000-0326LCD inverter error, unable to turn lamp ON/OFF.
PSA+ 1000-0331
No video adapter found.
PSA 1000-0332
Video memory failed.
PSA 1000-0333
PSA+ 2000-0333Graphics test timed out waiting for keyboard response.
PSA 1000-0334
PSA+ 2000-0334User reported that graphics patterns were not displayed correctly.
PSA+ 1000-0411
Hardware Detect Error - (s) not detected.
Error Code
Error Message
Link to Possible Fix
PSA+ 1000-0412
Hardware Detect Error - Auxiliary LCD cable not detected.
PSA+ 1000-0413
Detect Error - LCD cable not detected.
PSA+ 1000-0414
Hardware Detect Error - Inverter cable not detected.
PSA+ 2000-0151
Hard Drive (d): - Incorrect status: (x) (s) PSA+ 2000-0152
Optical Drive (d): - Incorrect status: (x) (s)
Caution: Before performing any of the procedures in this section, read and follow the safety instructions in Dell Knowledge Base Article: "Precautionary Measures for Personal Safety" Article ID: 339031.
Caution: Remove any and all power sources Including but not limited to: AC Adapter, Battery, or Desktop Power Cord, before you remove or reinstall an item in your system. - Memory
Remove and reinstall the memory for the error codes:- 1000-0122
- 1000-0123
- 2000-0123
After reinstalling the memory re-run the diagnostics if you receive the same error code Contact Us. - Hard Drive
Remove and reinstall the Hard Drive for the error codes:- 1000-0141
- 2000-0141
- 1000-0142
- 2000-0142
- 1000-0143
- 2000-0143
- 1000-0144
- 2000-0144
- 1000-0145
- 2000-0145
- 1000-0146
- 2000-0146
- 2000-0151
After reinstalling the hard drive re-run the diagnostics if you receive the same error code Contact Us.
Run the Drive Self Test (DST) from the Utility Partition also known as the 32 bit diagnostics to determine if the previous error has been corrected. If the DST from the Utility Partition does not indicate a failure of the drive, we consider the error to have been corrected and the drive does not need to be replaced.- 1000-0146
- 2000-0146
- CD/DVD Drive
Remove and reinstall the CD/DVD Drive for the error codes:- 1000-0147
- 2000-0147
- 1000-0148
- 2000-0148
- 2000-0149
- 2000-0152
After reinstalling the CD/DVD Drive re-run the diagnostics if you receive the same error code Contact Us. - BIOS/Motherboard
Download and Update the BIOS for error codes:- 1000-0212
- 2000-0212
- 1000-0213
- 2000-0213
- 1000-0221
- 2000-0221
- 1000-0222
- 2000-0222
- 1000-0223
- 2000-0223
- 1000-0224
- 2000-0224
- 1000-0231
- 2000-0231
- 1000-0232
- 2000-0232
- 1000-0233
- 2000-0233
- 1000-0234
- 2000-0234
- 1000-0235
- 2000-0235
- 1000-0241
- 2000-0241
- 1000-0242
- 2000-0242
An out of date BIOS can cause any of these error codes.
Visit the Dell Drivers and Downloads website and input your Service Tag to get updates specific to your computer.
If you need assistance in Downloading and Installing Drivers or BIOS. Click here for Installation Instructions
Click Here to Launch the Dell Drivers and Downloads Website
After updating the BIOS re-run the diagnostics if you receive the same error code Contact Us. - User Interaction
The Diagnostics runs tests that need to have user interaction, error codes below are because of no user interaction:- 1000-0312
- 2000-0333
- Video Card/Graphics Card
Remove and reinstall the video card on a Desktop Computer for error codes:- 1000-0332
- 2000-0332
- 1000-0333
- 2000-0333
- 1000-0334
- 2000-0334
After reinstalling the Video Card re-run the diagnostics if you receive the same error code Contact Us.
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ejn63
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87468 Posts
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1972
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Posted March 31st, 2012 16:00
2000-0146 does indicate a dying hard drive.