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XLL

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October 2nd, 2020 16:00

S2721HS, no sound?

My new S2721HS has no sound from its built-in speakers. I have tested it through HDMI cable from both of my desktop and laptop. It’s the same result, no sound. I then tried my headphones, it’s working.  Please help. I am using Windows 10. 

  • DELL-Cares

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    Posted October 2nd, 2020 16:00

    Per the online S2421HS/S2721HS/S2421HSX/S2721HSX User's Guide, there are no built-in speakers. Page 10 shows all that there is an Audio line-out port which is used to connect powered external speakers. Headphone usage is not supported on that port.

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  • Farnaz FRL

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    Posted January 14th, 2024 20:24

    @DELL-Cares​ I've recently bought this monitor and unfortunately I have the same problem! In the official presentation video of this product, the word of "SPEAKERS" is clearly mentioned!! So, isn't it customers' right to expect built-in speakers on this device?

  • DELL-Chris M

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    Posted January 15th, 2024 14:05

    @Farnaz FRL​ No. Speakers in that context means exactly what the online User's Guide stated, "Connect speakers".


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