Help

Start a Conversation

PudgyOne

updated

15 years ago

Solved!

Go to Solution
P

PudgyOne

11 Legend

•

30315 Posts

•

106638 Points

0

139141

June 29th, 2011 00:00

Power Save Polling (PSP) causes connection issues with some access points

Symptom(s):
The following symptoms may be seen if a Wi-Fi access point (AP) or broadband Wi-Fi router does not properly support the Power Save Polling (PSP) feature:

  • Intermittent loss of Wi-Fi connection
  • Inability to initiate a Wi-Fi connection
  • Poor Wi-Fi connection data performance

These symptoms may be more pronounced when on battery power.

 

Cause:
PSP mode is a feature that provides extended battery life for notebook computers. It requires coordination between the AP or router and the Wi-Fi adapter. Intel has discovered that some APs or routers may not implement the feature correctly or completely.

Dell Support Resources

  • Self Repair, Upgrade & Maintain

    Self Repair, Upgrade & Maintain
  • Diagnostics and Tools

  • Drivers & Downloads

  • Solve

Latest Solutions

  • Customer Care

    Dear, DELL team

    4

    0

    1

  • Precision Mobile Workstations

    Paid Out-of-Warranty Replacement Parts Request – Precision 5560 Battery & Speakers

    5

    0

    1

  • Dell Pro Laptop Computers

    Requesting for a free laptop

    13

    0

    2

  • Inspiron Desktops

    I'm trying to get perspective with my secure-boot certificate problem

    45

    0

    6

  • Inspiron

    laptop freezes after 10 minutes of startup

    50

    0

    5

View More

  • Copyright © 2026 Dell Inc.
  • Terms of Sale
  • Privacy Statement
  • Do Not Sell or Share My Personal Information
  • Cookies, Ads & Emails
  • Legal & Regulatory
  • Accessibility
  • Anti-Slavery, Human Trafficking & Child Labor