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c0redump

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October 17th, 2016 19:00

ScaleIO 2.0.1.0 - version mismatch in IM Query Phase

Hello,

I'm facing some problems with IM while adding a Windows SDC to an existing ScaleIO system.

Currently we have linux servers that acts as MDM and SDS and a single windows SDC. When I try to add another SDC from the IM it is performed a query phase and is detected a mismatch of the packages versions installed on the nodes. This is due to the fact that the version of the LIA package for linux distributed in the file ScaleIO_2.0.1.0_Complete_Software_Download.zip is 2.0-10000.2072 while for windows is 2.0-10000.2075.

I had no problem adding the first SDC because during the query phase I had the LIA installed only on the three linux servers so the check succeeded. Now it is impossible to use "Add to existing sys" feature of IM because the query phase fails systematically because of the LIA package version mismatch.

Probably it is possible to workaround the problem uninstalling LIA package from the Windows server of the currently working SDC node so the query phase succeed, the LIA package then is reinstalled on this node and freshly installed on the new one. But this can be considered a possible workaround and not a solution,

I didn't find an older windows LIA version in the download section of the support portal. Someone can help us to find a better way to solve this problem or someone at EMC can fix the version mismatch in the packages distributed?

Thanks in Advance,

Davide