Hello ChessBandit,

When you get the logon window to come up as Tapelibraryfixer stated you should have a set of #’s in some stars. If you can let me know what the #’s are I can send you an email that you registered to your Profile a temp password so you can access your system and then change your password.

Please let us know if you have any other questions.

Tim Hello Mickey,

When you try to access your web utility, above where you enter your username and password there are some # that look like the following, **12345**.  We need to know what the numbers are in the stars so that we can send you a private message with your temp password.

Please let us know if you have any other questions.

When you attempt to login there should be a set of #’s inside of a set of stars (ex: **12345**) above the username

Mine are:

** 61327 **

Please send me a temp username and password.

Thank you so much!

M.Todd Hess

username - fa

password - 668b

Hi,

Same thing happened to me as well, would you send me too, please ?

Thanks,

Mickey

There are lots of posts on this issue but I see no answers. Does anyone know how to reset PowerVault 124T Password, I get a message stating **61259**

Cheers

David

Hello David,

I have sent you your password in a private message, if you would, please reply here when you know if it works.

Good day, Thank you for the quick response, those passwords you sent me did not work

I had a colleague double check, just in case there was an issue with my copy of the tool, but he's getting the same as what I sent. Could you share your service tag?