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Comfy

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3 years ago

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Comfy

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June 26th, 2023 04:00

Dell Precision 3580 - enable vPro

As above ive just received a delivery of the above - i did ask for the vpro option to be specced on there (service tag says it is) - checked with the supplier as i cant see the option to enable this. (He says yes theyre are definately specced with vPro).

Ive been through the  bios and the only reference i can find for AMT/vPro is in the keyboard option to enable....other than that i cant see anything related to vPro.

If someone could point me to the setting assuming there is one that'd be great. Just to add ive installed the IME client which doesnt find anything and also reports that back to my EMA server.

Cheers.

  • DELL-Cares

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    Posted June 26th, 2023 04:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


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  • Comfy

    1 Rookie

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    Posted July 2nd, 2023 01:00

    No, after a painful 2 days of phone calls, PM's on here and whatsapp conversations (along with lots of pictures) what i suspected turned out to be true after my supplier confirmed that Dell had in fact mis-labelled the specs of the laptops. All i was looking for was some confirmation so i could have instigated the collection 2 days earlier. Would have saved a lot of time.