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drummerdave
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3760
December 4th, 2020 09:00
Precision 5550 Sound Issues
Im having sound problems on my new Precision 5550.
It affects both internal speakers and headphones.
The sound is strange (like it's in a tunnel). But when i get a message in Teams, and it dings, the sound is suddenly normal for 5-10 seconds, then goes back to the tunnel sound.
All drivers are current according to the Dell Support Assist app.
In my Device Manager,for Sound, I have
Dell USB Audio: 9.4.3645.0 dated 6/18/2020
Intel(R) Display Audio: 10.27.0.9 dated 2/25/2020
Realtek(R) Audio: 6.0.9008.1 dated 8/18/2020
Any ideas what to do?
2820
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Posted April 8th, 2021 00:00
Hi,
I'm having the exact same problem - is there any update on how to fix this?
Thanks
2582
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Posted May 17th, 2021 07:00
Hello together,
i also have the problem with this 'tunnel' effect using a Headset.
But also it seems that the speaker/mic doesn't work normally when the USB-C dongle (Standard, with HDMI+USB-A) is used...!?
Thx for help + best regards!2436
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Posted June 3rd, 2021 19:00
I have exactly the same problem! Can someone help me please?
2391
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Posted June 4th, 2021 04:00
2181
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Posted July 18th, 2021 19:00
I'm having the exact same problem.
This problem was fixed by installing and run Dell PremierColor.
DELL-Cares
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Posted December 5th, 2020 03:00
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