I have a Dell 2335dn. I installed the newest sofware from Dells website and I cannot get the username / User ID to stay on the printer. When I try to scan to PC from the printer, the ID does not show up. DOes anyone know a fix to this problem. This is the main purpose for this printer is the scanning. The printer is only a back up printer. I have a 1600 multifuntion on the network with no problems.