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cahadley

updated

19 years ago

C

cahadley

7 Posts

0

12472

January 9th, 2008 10:00

Unable to scan

I have a 1505/6400 laptop and an AIO Photo 944 printer that have always worked well together. The last time I tryed to SCAN, the normal 'popup' screen did not appear on my computer screen asking what I wanted to do. A message appeared on the printer screen saying...."Dell Photo AIO 944 printer driver not responding........please make sure the software is installed" I uninstalled and reinstalled the software but that made no difference. I CAN print from the computer.
 
Any help would be greatly appreciated. Thank you !