UNSOLVED

tmrskos

updated

15 years ago

T

tmrskos

3 Posts

0

753

August 17th, 2011 10:00

Discovery Manager Preview is slow

My legal department is currently using the Discovery Manager tool to review email data.  The DM application slows down as the size of the email gets larger.  Most of the time they only want to see the email body and have no need to open the attachment.  It's taking 27 seconds to preview a 60 MB email.  To the end user this is an eternity.  Is there any way to preview messages in Discovery Manager without the pulling back the entire attachment?  They like the application and the tagging ability, but it's a huge pain point to review larger messages.  Any ideas/thoughts would be appreciated.  I'm on version 6.6 SP1.

Regards,

Todd Mrskos