UNSOLVED
Problem to delete mail with shortcut
Hi there
When a user wants to delete a shortcutted mail in his Outlook-mailbox, it works fine when he deletes the mail directly in the right pane. Means, he doesn't open the mail, he just selects it and presses delete. This works fine.
If I open a shortcutted mail and then delete it (click on the black x), the mail loses its shortcut and it appears again in the right pane in Outlook. When I open it a second time an delete it again, then it finally disappears.
It's not a big problem, but it's getting annoying.
I tried this with Cached or without Cached modus.
Is this normal EmailXtender behaviour? Or did I miss something?
Thank you for any answers.
Regards,
Rod
EmailXtract 4.80.213
MS Exchange/ Win Server 2003
Outlook 2003
When a user wants to delete a shortcutted mail in his Outlook-mailbox, it works fine when he deletes the mail directly in the right pane. Means, he doesn't open the mail, he just selects it and presses delete. This works fine.
If I open a shortcutted mail and then delete it (click on the black x), the mail loses its shortcut and it appears again in the right pane in Outlook. When I open it a second time an delete it again, then it finally disappears.
It's not a big problem, but it's getting annoying.
I tried this with Cached or without Cached modus.
Is this normal EmailXtender behaviour? Or did I miss something?
Thank you for any answers.
Regards,
Rod
EmailXtract 4.80.213
MS Exchange/ Win Server 2003
Outlook 2003
