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orionarea

updated

21 years ago

O

orionarea

1 Message

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3355

September 14th, 2005 14:00

McAfee Expert Needed!!!

Here is my problem. I ran McAfee updates and it downloaded Privacy Service 7. After doing so, it prompted me for the Administrator password before I could access the internet. When I put in my McAfee password it tells me that it is incorrect. Then when I ask my prompting question to get the password they THINK I should have...it tells me that my answer to "what is your favorite childhood sports team" is incorrect also. Frantic I try every password I have ever used in the last 2 years and it says all are incorrect. So now we cannot access the internet at all (I am at work now)!!! I tried to uninstall/reinstall and it will not allow me to do that either without a PASSWORD! I need help...McAfee says I need to call Dell and Dell says they do not handle McAfee problems. I am just getting the run around...can anyone help...please?!?!? Thanks for any help you can give. :)