Regarding the timeline in the attached image...

August 22, BIOS 1.19 is available

Two days later 1.18 is "installed" - which is a LIE

Today I was tricked into clicking a notice saying that updates were ready, when I clicked expecting to see more info, it instantly restarted the computer - loosing all the work I had in progress.

When that restart command eventually managed to kill everything that was running and reboot the machine I watched the ACTUAL BIOS update begin. Figured I was bricked since it stayed at 0% for FIVE minutes. Eventually a TON of BIOS updates were successfully updated. Elapsed time about 25 minutes.

Afterwards the machine just kept rebooting with the pulsating alien button after each reboot, Windows never loaded. Knowing Dell can't test every scenario I powered down all my external drives. After the next reboot, Windows loaded.

How many reboots should I expect after a BIOS update completes
Why would support assist show it "installed" on the 24th when it only installed today

This system has been incredibly reliable and stable since I bought it. I'm considering removing support assist since it's the only thing that's given me problems. Do allot of users typically get rid of that?

Looking at the downloads page, BIOS 1.20 is shown. Maybe support assist like MS s-l-o-w-l-y pushes updates to get a feel for the impact?

At least I know now not to click on any prompts from support assist since some will restart the machine without telling you that. I DID see one notice, worded similar to Windows notices that offered the Restart Now / Restart Later option, but the other I clicked on just implied that updates where ready and said nothing else and gave no warning.

Browse By Board

SupportAssist for PCs

SupportAssist for PCs

Dell laptop not turning on and charging suddenly in middle of my usage

Dell Support Website | Driver/BIOS Update not viewable unless SupportAssist is installed?

SupportAssist said my hard drive was failing even though I've replaced the disk months ago

SupportAssist 3.14.2.45116 auto update does not work

Can't reinstall Dell support Assist remediation

SupportAssist System Repair fills disk

High CPU problem

Dell Support Assist Broken no internet

Recommended Updates (View List) Not Displayed on Inspiron 15 5584 Support Page

Dell Support Assist Broken

SupportAssist Installer Download failed due to no internet, but there is internet connectivity.

Dell.Tech.Hub.Instrumentation.UserProcess.exe Application error - exception 0xe0434352

Dell/Alienware update application keeps updating even if i have the latest

SupportAssist Agent is taking 10+ GB of RAM

XPS 15 9550, SA high memory usage

Dell Support Resources

Latest Solutions

Why does Dell have so many update programs?

Support assist akin to Russian roulette?

Support Assist new 5.2 update recovery

Support Assist new 5.2 update

CPU/Disk Usage: Dell.TechHub.Instrumentation.SubAgent.exe looping esentutl.exe on SRUDB.dat