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November 5th, 2014 13:00

AlienFX doesn't recognize keyboard on x51

Hi. I've had this Alienware x51 for about 7 months now.

AlienFX has had no problems whatsoever for a while, but today I had to restore my system to an earlier point in time and it does not recognize my keyboard anymore. There were no problems at the time i've restored the computer to.

I've updated the BIOS, uninstalled and reinstalled the Alienware Command Center multiple times, from the CD and from the Dell.com website. Nothing is working. It recognises the desktop with no problems just not the keyboard. It worked an hour ago, but not after restoring.

HELP.

4 Operator

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2.7K Posts

November 6th, 2014 16:00

I will recommend you to check this article<ADMIN NOTE: Broken link has been removed from this post by Dell>and follow the steps in the solution #2 but instead of restart the computer shut it down and perform a power drain and the continue with the steps. 

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