It should be in the Nvidia Control Panel. However, you might need a LCD-Panel .inf or someway get the panel to detect as something other than "Generic Display".
We sell this type of computer with different display options (FHD or UHD / Gsync or non-Gsync). This computer can have a frame rate of 120hz but it depends on the display type that was ordered. Please send me a private message with the service tag so I can check your system specs.
We cannot control what a 3rd party seller site may show as specifications. You can see on our Dell UK site that the 120Hz LCD panel added +£120.00 which would be well above their £1,699.99.
Get the service tag to Alienware-Eimy so we can verify the hardware that we actually shipped.
Eimy_B
4 Operator
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4.4K Posts
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May 31st, 2017 09:00
Hi Deftonesjake,
That depends on the type of display you ordered. Send me a private message with the service tag so I can check you system specs.
Tesla1856
8 Wizard
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17.4K Posts
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May 31st, 2017 10:00
It should be in the Nvidia Control Panel. However, you might need a LCD-Panel .inf or someway get the panel to detect as something other than "Generic Display".
Deftonesjake
1 Rookie
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5 Posts
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May 31st, 2017 11:00
I got it the laptop from here http://www.very.co.uk/dell-alienware-15-intelreg-coretrade-i7nbsp16gb-ramnbsp1tb-hard-drive-156-inch-laptop-aluminium-silver/1600163467.prd
It does state it's 120hz. One of the main reasons why I went for this laptop.
Eimy_B
4 Operator
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4.4K Posts
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May 31st, 2017 11:00
We sell this type of computer with different display options (FHD or UHD / Gsync or non-Gsync). This computer can have a frame rate of 120hz but it depends on the display type that was ordered. Please send me a private message with the service tag so I can check your system specs.
Deftonesjake
1 Rookie
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5 Posts
0
May 31st, 2017 11:00
Not sure how to get the LCD-Panel.inf
Yeah, all it says is 'Generic PnP Monitor'
DELL-Chris M
Community Manager
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56.9K Posts
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May 31st, 2017 12:00
We cannot control what a 3rd party seller site may show as specifications. You can see on our Dell UK site that the 120Hz LCD panel added +£120.00 which would be well above their £1,699.99.
Get the service tag to Alienware-Eimy so we can verify the hardware that we actually shipped.
Deftonesjake
1 Rookie
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5 Posts
0
May 31st, 2017 13:00
I tried sending you a message, but it says you have to follow me.
Deftonesjake
1 Rookie
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5 Posts
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May 31st, 2017 13:00
I did just try to play Gears of War 4, it did give me an option of 120, 90, 60, 30 frame limit...