Hi all, 

I am based in India, I bought my Alienware Area-51m R1 from USA in 2020. Since last one week my laptop screen is flickering a lot. I have an external display connected so not completely impacted, but I would like to get this sorted. I also observed that since the time I started getting this issue, sometimes system does not start properly, meaning power button has power but nothing shows up on display or keyboard/trackpad. I tried going to dell service center, but these guys are telling me that warranty has expired, they cannot help me. They told me to contact customer care contact. I tried that as well, but the moment I enter the express service code, the bot is not able to identify the service code and does not connect to tech support. I somehow think I need to get the screen replaced, but I want to do it at an authorized center instead of general repair shop. please let me know what I can do for this.