Hello There

we have aquired a Dell SCV3020 using our company buy back program.

The Customer who we bought from told us that they did a factory reset using the dsm client.

I am trying to configure the compellent and i am unable to do so.

i have a dhcp network, the IDRAC for each controller get an ip np problem. i can access the idrac of both controllers. but i dont get any ip for controllers. i tried the unisphere discovery but no luck. tried to connect the laptop directly to the controller still did not pick up anything. i dont know what wouuld be the next step here. i can access the centos 7 prompt. but the default password works. any idea would be appreciated. and is there a way i can do a hardware factory reset?

Thanks in advance