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EhsanSikdarBD

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7 years ago

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EhsanSikdarBD

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July 14th, 2019 00:00

Factory Reset SC5020 Storage

Hi, I want to factory reset my SC5020 Storage. I couldn't find any option in "Dell Storage Manager". Can anyone help me regarding this issue? Thanks in advance

  • DELL-Bob Mi

    2 Intern

    230 Posts

    3855

    1

    Posted July 14th, 2019 09:00

    Hello EhsanSikdarBD,
    There is no option to reset an SC5020 through DSM. Refer to page 301 of the Dell Storage Manager 2016 R3 Administrator’s Guide: https://topics-
    cdn.dell.com/pdf/storage-sc2000_administrator-guide_en-us.pdf

    Reset a Controller to Factory Default
    Reset a controller to apply the factory default settings, erase all data stored on the controller, and erase all data on the drives.
    Prerequisites
    The Storage Center must be an SCv2000 or SCv3000 series controllers.
    The controller must be running Storage Center version 6.7 or later.

    You will need to contact support to get assistance with this.