UNSOLVED

gregapost

updated

9 years ago

G

gregapost

1 Message

0

1381

April 8th, 2017 10:00

Order Experience

I am so frustrated with my order experience.   This is not what I expected from Dell.   

My order split into multiple orders, of my multiple orders are randomly cancelling.   I am not sure if my orders are being replaced.    I haven't even checked my credit card to see what is happening there.   I get shipping notices with packing slips, but items are missing and/or show up on separate days for a given packing slip.   My Dell rep says your system is broken.   This is so far from what I expected.    It's been a really negative experience and the nightmare is still going on...