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Orders keep getting cancelled.
I've been trying to buy a laptop for about a month now, I've tried ordering both the XPS 13 and XPS 13 Plus because there have been decent sales on both. Every time I place an order for a laptop, it gets cancelled within a few minutes. At first I thought it was a problem with my bank, but I called them and they told me that there was no problem on there end at that it was an issue on dells end. I then called customer support and talked to a representative and he told me that it was a verification issue. He connected me to a representative with my bank and we walked through the process of verifying my information. After speaking to the bank representative, I was assured by dell that I could place a new order and it would work, but my orders are still being cancelled within minutes of placing them. I've missed some good deals because of this issue and I'm going to have to wait for a new deal to pop up, unless I can get this issue fixed soon.
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