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linear2202
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November 20th, 2010 14:00
Studio 1558 reboots with bug check error
Hi, I've got a studio 1558, core I7, 8 gig ram, 500 gig drive, Win 7 Ultimate. It's around 5 months old or so.
I've got a bad driver that is causing a reboot. System event logs show it was caused by a bug check. See below:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 11/18/2010 9:36:46 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXXX
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffffffffffffd0, 0x0000000000000002, 0x0000000000000001, 0xfffff80002c806e0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111810-15116-01.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
1001
0
2
0
0
0x80000000000000
13751
System
DAVELY_STUDIO
0x0000000a (0xffffffffffffffd0, 0x0000000000000002, 0x0000000000000001, 0xfffff80002c806e0)
C:\Windows\MEMORY.DMP
111810-15116-01
Anayalsis as follows:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Kernel Summary Dump File: Only kernel address space is available
WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c04000 PsLoadedModuleList = 0xfffff800`02e41e50
Debug session time: Thu Nov 18 21:35:23.923 2010 (UTC - 8:00)
System Uptime: 0 days 3:09:49.094
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {ffffffffffffffd0, 2, 1, fffff80002c806e0}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffd0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c806e0, address which referenced memory
Debugging Details:
------------------
WRITE_ADDRESS: ffffffffffffffd0
CURRENT_IRQL: 2
FAULTING_IP:
nt!ObfReferenceObject+20
fffff800`02c806e0 f0480fc11f lock xadd qword ptr [rdi],rbx
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
TRAP_FRAME: fffff88009380a50 -- (.trap 0xfffff88009380a50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c806e0 rsp=fffff88009380be0 rbp=0000000000000001
r8=0000000000000002 r9=0000000000000000 r10=0000000000000000
r11=0000000000016539 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!ObfReferenceObject+0x20:
fffff800`02c806e0 f0480fc11f lock xadd qword ptr [rdi],rbx ds:8888:0000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002c73ca9 to fffff80002c74740
STACK_TEXT:
fffff880`09380908 fffff800`02c73ca9 : 00000000`0000000a ffffffff`ffffffd0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`09380910 fffff800`02c72920 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`09380a50 fffff800`02c806e0 : fffffa80`000000d1 00000000`00000030 00000000`00000030 00000000`0000000b : nt!KiPageFault+0x260
fffff880`09380be0 fffff800`02d5eafc : fffffa80`07398888 fffffa80`07398888 00000000`00000001 00000000`00000000 : nt!ObfReferenceObject+0x20
fffff880`09380c10 fffff800`02edddaf : fffffa80`07398888 00000000`00000001 00000000`00000000 00000000`0001653a : nt!IopDisassociateThreadIrp+0x9c
fffff880`09380c40 fffff800`02f59a2b : 00000000`00000000 ffffffff`fffe7960 00000000`00000000 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x1e7aa
fffff880`09380c70 fffff800`02f5d72d : 00000000`00000000 fffff800`02f18c00 fffffa80`07398400 00000000`00000000 : nt!PspExitThread+0x58b
fffff880`09380d30 fffff800`02c52c26 : fffff880`032f9180 00000000`00000080 fffffa80`073984a0 fffff880`0142f534 : nt!PspTerminateThreadByPointer+0x4d
fffff880`09380d80 00000000`00000000 : fffff880`09381000 fffff880`0937b000 fffff880`093809c0 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02c72920 440f20c0 mov rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9
FAILURE_BUCKET_ID: X64_0xA_nt!KiPageFault+260
BUCKET_ID: X64_0xA_nt!KiPageFault+260
Followup: MachineOwner
Anyone have any way to figure out what driver is causing this problem? I've updated the drivers I could. Bios is not the latest yet. This has happened several times, but the last time took three weeks to happen. I have original driver and install disks, but the restore partician is gone. I ran the original install for only a few days before wiping it clean for an install of Win 7 ultimate. Any additional info needed? I can supply three memory dump files.
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