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Raktim0210
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June 17th, 2023 03:00
S2421H, keeps getting black for few seconds
Hi
I purchased a brand new monitor S2421H in August 2022 and have been using it since. I use it as a secondary display for my office work through a Dell Latitude laptop. It was working all fine, but since last few days the screen gets blank intermittently for 1/2 seconds and then comes back. There is no pattern and it happens randomly.
Point to note is that when I connect it with my personal laptop (which is again a Dell laptop), it works without any issue.
I referred to a previous post where it was suggested to turn off the Input Source "Auto" which I did. But it is still not working.
I got my work laptop checked by IT Helpdesk and it has the latest display driver, so not sure what can suddenly cause this issue.
I have checked the HDMI cable, power cable and no issue with those.
If anyone has faced such situation or has any clue, please share input.
Thanks
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