UNSOLVED

seeclearco

updated

13 years ago

0

8276

May 13th, 2013 07:00

3010 cn printer doesn't show up in windows 7 after install

I have the disc, I have used it many times to install this same printer on a variety of different computers.  I go through the install process to install it on a new win7 machine.  It finds the printer on the network and it seems like it installs just fine and the install program ends saying it has installed.  Then when I go to "printers and devices" it is just not there.  When I open a word doc and go to print it is not in the dialog box there either.

This is the first time I have ever installed any peripheral, apparently successfully from the dialogs in the install program, and then the device just doesn't show up in windows.  Any suggestions?