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grubb13

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15 years ago

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grubb13

1 Message

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1327

October 3rd, 2011 08:00

3100CN

My 3100CN has been missing magenta on 2" of the right side of the page. All of the other colors print fine. I can see the toner being applied to the roller but it never makes it to the paper. It is a new cart of Magenta and the drum has been replaced 2 months ago. I have another 3100 with out this issue. I switched drums and magenta carts and neither has solved this issue.

Any one have any ideas.