afab06

updated

10 years ago

A

afab06

5 Posts

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233389

December 31st, 2008 13:00

Dell 1815dn keeps going offline

I have an 1815dn laser that works great with my XP machines, but it constantly goes offline when I print from my one Dell XPS M1330 Vista laptop. I talked to Dell support and thought the problem was solved with a new driver, but no joy.  Anyone know how to reset it once it goes offline -- and I don't mean just going to the dropdown mean and clicking Use Online.  That's already set correctly -- but the printer is still offline.  I should note that it still works perfectly from the XP systems when the Vista machine can't access it.  Thanks.