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lnb

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20 years ago

L

lnb

5 Posts

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16174

April 15th, 2006 21:00

Norton systemworks/anti virus 2006 - Install Help

Is anyone having trouble installing Norton Systemworks/Antivirus 2006????
 
I've had Norton for years and I'm having a major headache trying to install the 2006 version.  First it removed all of my Norton Systemworks 2005 files - did the pre-scan as requested everything was OK.  Started the install,  it took forever and finally a message popped up saying that it could not complete the install because of activity from my DSL.  I disconnected the DSL - tried to install again.  It was going on and on and on over 45 minutes with none of those indicator lines going across the bar.  I aborted the install. 
 
I go back to install again couple of days later.  Disconnected the DSL - tired to install - only button to click is to UNINSTALL all components of the program.  Ok, so I click uninstall.  It goes on and on and on - no indication that anything is happening on the bar!!!  I again abort.  I decide to remove the program using MS XP program remove from the control panel.  I can't uninstall it because "install was interrupted - please try to install again". 
 
So now I can't install and I can't uninstall.  I searched Symantec site and found nothing.  The user guide that came with this program is absolutely USELESS!!  Symantec wants $30 to speak to a person but email is free - so I emailed them and I'm waiting for a response.
 
I paid close to $80 for the Systemwork and Personal firewall and they want $30 to talk to someone.  There has to be a better way.
 
LB