
UNSOLVED
Spyware infected!
I need Help! Yesterday I was searching through some sites and all of a sudden a thing called the Alfacleaner was installed onto my computer without my acknowledgement. So I deleted it and restarted my computer but as a result, my desktop background changed to an all black background. With the words reading: "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer. View the list of top spyware removers here" Also, I noticed a RED circle with a ! in the bottom left corner of my computer telling me that my computer was infected. So I clicked onto the button and it took me to some spyware removers. So I downloaded the first spyware remover but they wanted me to pay so I refused and deleted the program. Another program for sale on there was the Alfacleaner that had just been installed onto my computer without my notice but I had already deleted it.
I've tried everything. I ran a scan on my computer but all it could find was the Trojan virus so I deleted it. But the problem still remains. Today, I just came onto the Dell site, because my computer is a new Dell, to find solutions but I again came up empty. I downloaded the Spybot-Search and Destroy from the Dell site but it found no treats, its as if this spyware is undetectable. So my problem still remains.
I AM VERY DESPERATE, I NEED HELP, PROFESSIONAL HELP OR WHATEVER HELP ANYONE CAN OFFER ME. I WANT MY COMPUTER TO BE BACK TO ITS ORIGINAL STATE. I NEED IT FOR COLLEGE PURPOSES BECAUSE IM A UW-MADISON COLLEGE STUDENT. SO IF ANYONE OUT THERE CAN HELP ME OUT AND GIVE ME SOME USEFUL ADVICE I WILL SURE APPRECIATE IT. THANK YOU. PLEASE HELP ME SOMEONE..........................PLEASE HELP ME JESUS CHRIST!
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