Hi,

I opened an email which looked legit (post express) as I was expecting a package, opened the attachment and my Dell Inspiron 1545 started crashing.  Macafee kept coming up saying real time scan not on and when I clicked to turn it on, it kept turning off.  I can open with Safe Mode, but my wireless and landline connection don't work.  The only thing I can see when info about dumping and errors come up is  Driver IRQL is not less or equal, and then it all crashes before I can read any other info.

Macafee hasn't repsonded and a friend said the same thing happened to him and he needed to go through a Dell Tech by phone for lots of  ££££ because it was a worm.  I have done a scan with disc I got with computer and all seems OK.  If it is a worm, I've heard they never leave the harddrive, just stay dormant and I will have to get a new email address because just going on to my email will wake it up.  I haven't deleted the email, just put it in my Spam box for now.

Help is appreciated

 

Trishk