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rebelroy11

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13 years ago

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rebelroy11

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July 30th, 2013 09:00

Dell N5030 Laptop will not load windows. Message: "Windows failed to start...

This is the message I receive- "Windows failed to start. A recent hardware or software change might be the cause."

Booting in safe mode, Dell data safe restore, and directory services restore mode all relate back to this error message.

I have no created restore points and no system image recovery. Also my computer did NOT come with a windows 7 disk. Which is a crock in my opinion.

When I do Startup Repair, this is the only problem detected in "View diagnostic and repair details"......

Root Cause Found:Failure while setup is in progress.

System Disk=\device\harddisk0

windows directory=C:\windows

autochk run= 0

Number of root causes= 1

I have requested a windows 7 disk from Dell months ago. I received nothing (surprise!). Thinking maybe I input the info wrong, I re-submitted a request today. But I will not hold my breath. What options do I have left at this point? The cost of bringing it to a professional isn't far from the cost of replacing this laptop as it is. I will be thankful for nay help or advice!