MK-4

updated

8 years ago

M4

MK-4

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25504

May 22nd, 2018 07:00

15 R3, Alienware sound center help

Hi  I have Alienware 15 R3. I have reinstalled the clean Windows because I have a Windows 10 pro x64; I have reinstalled all the drivers but I couldn't find the mixer for the sound card. I think the name is Alienware sound center.  Can someone please help me with a link?

thank you 

  • MK-4

    1 Rookie

    4 Posts

    22776

    1

    Posted May 23rd, 2018 06:00

    ok i find the solution ..... 

    download "Realtek ALC3266 Audio Driver", extract the files in to a folder and go to Nahimic folder open it and there it is AWSoundCenter.exe .

     

     

  • MK-4

    1 Rookie

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    22787

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    Posted May 22nd, 2018 14:00

    UP ... nobody? 

  • MK-4

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    22606

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    Posted July 6th, 2018 10:00

    Go here and download the audio driver 

    https://www.dell.com/support/home/uk/en/ukbsdt1/product-support/product/alienware-17-r3/drivers

    extract the files ion a folder and go to \RealtekHDAudio\Nahimic .... you will find the AWSoundCenter.exe

  • tradesmith

    10 Posts

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    Posted July 6th, 2018 10:00

    Hello.

    I have recently purchased an AW 15r4 and I was also looking for this Nahimic add-on. However, the instructions herein are incorrect now. I've downloaded the ALC3266 driver package but once extracted there is no folder for this 'sound center'.

    The path which leads to anything with 'Nahimic' in the name is now:

    RealtekHDAudio\Win64\ThirdParty\A-Volute\A-Volute APO - SWC

    But I can't see anything therein which would be an independent application.

    Thoughts?

    mS

  • tradesmith

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    Posted July 7th, 2018 21:00

    Thanks!

    Although, it wasn't in the r3 rev you pointed to as the download list had drivers for a 'SoundBlaster' card. However, with a little more sleuthing, I was able to find it in the r4 repository.

    But sadly after all of that, I'm getting an error on the installation for the package indicating that my system isn't compatible with that release of the software. Yes, I've extracted and attempting to install the package from the folder within the extracted package. /sadface.

  • tradesmith

    10 Posts

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    Posted July 8th, 2018 20:00

    I've actually solved this problem.

    It looks as if AW/Dell has wrapped the SoundCenter application layer into the new AW Command Center. I have 0 experience with these software packages as this is my first AW device. So I wasn't sure about what I should be looking for in general. I just knew the audio sounded like a mummy fart on a breezy day; faint and airy.

    Anyway, after I bumped the BIOS on my laptop, the previous release of AW CC failed to load. Initially I was thinking that something was jacked with the installer but I had come across a few other posts indicating that an uninstall and reinstall was necessary to get things lined back up. After this, the new AW CC runs as expected. But towards the point of this post, the CC also has a section for audio; bass boost, loudness, etc.. I have no point of reference with the previous version of 'Sound Center' but this seems to help the audio for this laptop so I'm happy with that.

    Hope this helps someone else.

  • Spor-FM

    12 Posts

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    Posted July 25th, 2018 12:00

    As Bob Ross used to say .. "somewhere there is located the sound center"..
    Is located in the "C:\Program Files\Alienware\AWSoundCenter\UserInterface\AWSoundCenterUILauncher.exe"

    (whichever driver you have installed)

    find it easily by typing "Alienware Sound Center" in the Start - Search 


  • tradesmith

    10 Posts

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    Posted July 26th, 2018 08:00

    Negative. If you have a newer system which eventually gets the Realtek updates, that will soon disappear. I guarantee it. I guess what I'm trying to say is that you'll likely need to update the AW CC in order to get this feature as the Realtek driver update will remove it and likely no longer work with the work around. Good luck
  • AlixEstolas

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    Posted July 29th, 2018 22:00

    May I ask for the exact Alienware Command Center version that you installed? 

  • Spor-FM

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    Posted July 30th, 2018 01:00

    Version: 4.8.23.0 ,A00
    Release Date: 06 Jun 2018
    File Name: Alienware-Command-Center-for-Notebooks_K3YVP_WIN64_4.8.23.0_A00.EXE
    File size: 134.9 MB

    https://downloads.dell.com/FOLDER04610645M/1/Alienware-Command-Center-for-Notebooks_K3YVP_WIN64_4.8.23.0_A00.EXE