On 19/11/2013 I've sent my laptop for repairs. Now yesterday my status on the "support history & status" page had changed to "dispatched" and service ship date was 25/11/2013 14:28:00. (The shipdate is still the same to this moment) So I expected my laptop to be returned today, because it only took 1 day to send the laptop. I know this through the trackingcode that the UPS  guy gave me. The laptop did not arrive today.

Now a few moments ago my status changed "delayed". What does this mean? Is there a delay with the shipment? Can I expect my laptop being returned tomorrow? There is currently no tracking code available. I just find it odd, that a dispatched package (so I'm assuming the laptop has been repaired) can be delayed.

I'm posting this here, because at the moment customer service isn't available (it's late). Also I want to know if I can expect the laptop to be returned tomorrow.

Any help would be greatly appreciated.