1st Service : Dead Pixel spotted. Dell India informed about it. New LCD with Part No XTRY9 sent. When the technician came in, and fitted the LCD, it was faulty since display wasn't properly coming.

2nd Service : Dell India shipped the wrong LCD part number 0MJ2P which had a glossy finish and not as per the Original configuration purchased from Dell USA. 

On both the occasions they offered some Rupees 850 INR laptop backpack as a goodwill gesture. A real bad try from Dell India.

3rd Service : Sent the correct LCD part number XTRY9, but still there is white light bleeding from corners and the issue still persists. When asked for System Replacement, Dell India denies it and say they can only provide service and not replacement. Dell India is unfit for the service of Alienware Laptops, and they can't even replace this. Dell India called me back today 16 June 2014 and they are again sending me LCD part. Dell India denies me of providing Contact Details of Higher Escalation team and even they have denied providing me the URL which mentions that "The Laptop cannot be replaced since I have purchased from USA".  I am really disappointed the way Dell experience has turned out to be. The team is not professional in handling this issue from India and already the service has been made thrice without any resolution. Can someone please help me with this and escalate this to the appropriate team. Since the Dell India team is not sure if they can resolve this issue.