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Potential Scam Call?
I received a call from 512-513-0600 claiming to be named "Grant" who was calling from Dell Technologies. I did not answer the call, but they left me this voicemail talking about my previous purchase (which I made a few weeks ago) and it seemed a bit suspicious. I was just wondering if this was affiliated with Dell or if this was a scam caller. Thank you!
DELL-Cares
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Posted October 22nd, 2024 19:06
Hi,
Thank you for writing to Dell.
This does not look like one of our number.
However, I can check this for you.
Please reply to our private message with the details requested for us to assist you.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
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Posted September 5th, 2025 19:24
Hi fiofabs, that is a legitimate Dell phone number in our Small Business division. Sales representatives have direct lines, and this is one of them. The lines often start with (512) 513- and the caller ID will indeed show as Dell Inc. If they had your contact, that means they referenced your account/prior orders. You most likely marked an order as "For Business" while ordering on the Dell website alongside the business' name.
DELL-Cares
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27815 Posts
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Posted October 22nd, 2024 19:04
Hi, Thank you for writing to Dell. This does not look like one of our number. However, I can check this for you. Will you be able to share the order number, registered owners name and email ID to verify if any out going calls were logged on your record.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice