Hi DELL,

I only have one question, why does it take so long to deliver and produce your products? I wanted to buy a good laptop and came across dell inspiron 17r laptop. It has really amazing features and specifications. Fascinated by this and also since Dell being a world wide company with excellent reputation, I quickly ordered my laptop. I ordered my laptop on 21/05/2014 and at that day it showed the order will be delivered at 23/05/2014 so I was really expecting it. Things started going down south after that. They said that they will be in contacts after couple of hours and they only contacted me after a day. After confirming my order, they gave me an estimated delivery date and its was 23/06/2014. After 1 day the estimated delivery duration increased by one month. I tried to contact them on the same day and they didn't take any of my calls, so I emailed them. They still haven't replied to me yet  and I checked their website again and saw that now the estimated delivery date is 17/06/2014. Why in the world is that delivery date quicker than mine? I fail to see any logic behind this. So, overall poor customer service and total disappointment. Also, why would it take more than a month for something to be delivered while other companies can deliver their good 20 times quicker?