Dear Sir, I have dell inspiron 15. It had a problem earlier today whenever we started the computer. The computer shows the blue circle of loading after showing the dell symbol after restarting the computer. We then press f12 to run diagnostic and found no hardware are bad. We then press f2 and on the general tab —> system we ask it to load default. We restarted the computer and the computer is showing the “preparing automatic repair” for more than 1 hour now. Please advise what we should do.

thanks